Shipping & Returns

As we are only an online shop, we don't have a physical point of sale for customers to visit.

However, our transport is ensured by CTT - Correios Portugueses, who take care of delivery from A to Z. In short, we are producers and sellers of products with original designs and created specifically to improve the lives of parents and children.

At BEAUMMY, we try to send packages as quickly as possible. Although the main focus is on fast shipping, delivery times can be up to 5 working days for mainland Portugal during busy periods.

Shipping is divided into two Destination Country sections:
- Portugal Mainland: Arrives within 2-3 working days (If your order is placed by 12 noon the day before)
- Portugal Islands: Arrives within 5-7 working days (If your order is placed by 12 noon the day before)
- Within the European Union (can take 4-5 working days)
- Outside the European Union (can take 5-10 working days)

Warning: Please bear in mind the complicated times surrounding transport and remember that your order may take a little longer to arrive than usual. Feel free to contact us if your order exceeds the estimated date.



Returns Policy

All purchases made in the European Union are mandatorily covered by the 14-Day Cool Off Period - a 14-day return policy, which means that you have 14 days after receiving the item to request a return - no questions asked as long as the product has not been opened.

Conditions:
- It cannot be a promotional item.
- The company does not reimburse shipping costs.
- The item must be sent to the company.

To initiate a return, you can contact us at info@beaummy.com. If your return is accepted, there are two options:

We will send you a return shipping label, as well as instructions on how and where to send your package - for a fee of €4.50.
The customer sends the parcel at their own expense to the address indicated by the company.
Return parcel postage is not the company's responsibility.

Items sent back to us without first requesting a return will not be accepted.